1. What does PMP FRIENDS LTD sell?
We sell practical household and kitchen essentials, including items such as storage jars, spice containers, storage boxes, cling film, food wrap, bowls, cutlery and other everyday home organisation products.
2. Are all products physical goods?
Yes. All products sold on this website are physical items delivered to your address.
3. Where is PMP FRIENDS LTD based?
We are based at:
PMP FRIENDS LTD
72 High Street, Ruislip, HA4 7AA, United Kingdom
4. Do you offer delivery in the UK?
Yes. We offer UK domestic delivery across eligible UK addresses.
5. Is UK delivery free?
Yes. Standard UK domestic delivery is free for eligible orders.
7. How much is international delivery?
International delivery starts from £3.99. The final shipping cost depends on the destination country, parcel size, weight, quantity of items and courier method.
8. How long does delivery take?
For UK orders, delivery is usually 2–4 working days after dispatch.
For international orders, delivery is usually:
- Europe: 4–7 working days after dispatch
- Rest of World: 7–14 working days after dispatch
These are estimated timeframes only.
9. How long does order processing take?
Orders are usually processed within 1–2 working days after payment confirmation.
10. Will I need to pay customs duties or import taxes on international orders?
Possibly. For international deliveries, your country may charge customs duties, VAT, sales tax, or handling fees. Unless stated otherwise at checkout, these charges are usually the customer’s responsibility.